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Debt Recovery Team

We understand that cash is the lifeblood of your business. Writing off debt sets a bad precedent when chasing others as well as affecting your income.


Our Debt Recovery Team has a high success rate in recovering outstanding monies and can support you fully throughout the process. Let our Debt Recovery Team take away the stress by dealing with your debt claims.


Our services include taking your instructions, reviewing documentation, sending a fully compliant, robust legal letter, receiving payment, and sending it to you for a fixed fee of £100.00 plus VAT for claims under £10,000.00.


If Court proceedings are necessary, we then charge fixed fees based on the value of your claim. The cost of the initial letter before action is payable in addition to the Court costs which are charged at 5% of the value of the claim. For debts above £10,000.00, please contact our Debt Recovery Team for a bespoke quote.


Where proceedings are issued, the fees include drafting and issuing the claim, applying to the Court for Judgment in default where appropriate, and requesting payment once Judgment is obtained whilst providing you with advice on your best next steps if payment is not made.


Debt recovery matters usually take 1-12 weeks from receiving your instructions to receiving payment from the other side. This is dependent upon the other side making prompt payment of the debt due. However, should it be necessary to issue a claim then this timescale may be extended as the matter will be subject to the court’s directions.


If you have any unpaid debts, contact our Debt Recovery Team at or by phone on 0330 088 2275 to obtain a quote for assistance in retrieving your unpaid debts.


To read about what our client’s think about the Debt Recovery Service, see the testimonial below:


‘It’s very disappointing and unfair when patients do not respond to outstanding debts on their account. In my experience they also do not return to the practice, but practices still often feel it’s quite an awkward situation.  Practices need to keep patient debts to a minimum, and often these debts can be for a substantial amount of money owed.


The debt recovery team at Buxton Coates, take the headache away from these situations, and retrieve the debts on our behalf, with ease. Always professional and I’ve experienced great results from debts that we have been unable to collect. It’s remarkable that there is such a quick response from debtors when a solicitor’s letter is sent!

100% recommend this service!’ - The Old Surgery Dental

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